We have more than 130 high-level certifications and acknowledgments that guarantee our Data Centers and services operations. It is something unique in the industry.
SERVICES COMPLIANCE The Information Technology Infrastructure Library (ITIL) is a reference framework with best practices for information systems administration. The British Office of Government Commerce (OGC) develops ITIL. ITIL has been adopted by most international corporations in the public and private sectors.
LOPD, MAXIMUM LEVEL
The Organic Law on Data Protection (LOPD) regulates the processing of personal data in the Spanish Territory. Our Data Center in Spain is certified with the highest level in the Infrastructure as Services (IaaS) division.
GOOGLE FOR WORK
PARTNER PREMIER It is an appointment granted by Google that allows customers to easily evaluate knowledge and experience, in the advice of a partner, for the implementation of Google products.
PCI/DSS PAYMENT CARD INDUSTRY.
INFORMATION SECURITY STANDARD It is a certification aimed at increasing the security of payment account data by promoting knowledge about security standards in the payment card industry.
SAP CERTIFIED IN HOSTING SERVICES
HOSTING SERVICES It is an advanced level hosting partner certificate to cover the requested technical requirements and processes by ensuring that SAP solutions are properly operated in high availability and security hosting environment.
VMWARE VCLOUD POWERED
It is an acknowledgment for Public Cloud solutions that are optimized for a wide range of applications: seasonal projects, transient workloads, development tests, etc. These applications combine fast deployment in the Public Cloud with the flexibility of traveling between internal and external environments.
INTEL CLOUD TECHNOLOGY
It is a distinctive granted by Intel that guarantees our Cloud services are high performance, scalable and the safest in the market.
ICREA LEVEL V
It is a recognition to the best Data Center for its strict compliance with the norm of the International Association of Computer Rooms Experts (ICREA) which is a nonprofit international association formed by engineers specializing in design, construction, operation, administration, maintenance, acquisition, installation and audit of calculation centers. The Level V certification allows us to ensure 99.999% of availability.
UPTIME INSTITUTE TIER® IV
The TIER® IV standard certifies that the Data Center has a robust infrastructure fault-tolerant, thanks to the total redundancy of the capacity and distribution elements. The TIER IV certification is granted by the highest regulator of Data Centers worldwide (Uptime Institute).
EFFICIENCY IN DATA CENTERS AWARD (CEEDA) It is an audited and certified evaluation in the implementation of best practices in the Data Centers’ energy efficiency.
LEADERSHIP IN ENERGY &
ENVIRONMENTAL DESIGN (LEED) This certification system is made up of a set of rules based on the use of sustainability strategies in buildings. It regulates aspects that are related to energy efficiency and water consumption, it also controls the use of alternative energy and other actions that reduce the environmental impact.
It is an international regulation whose implementation guarantees the identification, prioritization, and management of risks and environmental impacts related to the operation of technology services. This regulation ensures compliance with federal and local environmental regulations. It maintains an approach towards care and respect for the environment.
ISO / IEC 27001
It is an international regulation that ensures the establishment, implementation, maintenance and continuous improvement of an Information Security Management System (ISMS) whose main objective is the protection of information.
ISO / IEC 20000
Globally recognized regulation for information technology services management based on the Information Technology Infrastructure Library (ITIL). This regulation consolidates the delivery of business-aligned IT services, reduces costs and it ensures a continuous improvement framework.
ISO / IEC 27017
This code of international practices ensures the implementation of information security controls for providers and customers of Cloud services.
International Code of Practice for the Protection of Personally Identifiable Information (PII) in the Cloud; guarantees that the data will be used for the previously established purposes.
It is an international regulation that specifies the requirements for a management system that is responsible for business continuity and protects companies from computer incidents that may interrupt the operation. In addition, it reduces the likelihood of their occurrence and guarantees the recovery of their systems.
This international regulation continuously monitors and manages quality in all management system operations. As it is the most recognized quality management regulation, it defines benchmarks to achieve consistent performance and service.
It is a regulation that improves the quality of the product and/or software service in order to overcome the organization's performance by taking into consideration the use of different methodologies of the companies’ life cycle, such as Cascade, Iterative, Incremental, Evolutionary or Agile.
BUSINESS CONTINUITY MANAGEMENT (MEXICAN REGULATION) This Mexican regulation strictly corresponds to the regulatory requirements of the ISO 22301: 2012 standard. It is used to manage the business continuity of the organization.
ENVIRONMENTAL MANAGEMENT (MEXICAN REGULATION) It is a Mexican regulation that is directly correspondent to the normative requirements of the ISO 14001: 2010 regulation. It controls the environmental management of the organization.
PROTECTION OF PERSONAL IDENTIFIABLE INFORMATION (PII) IN PUBLIC CLOUDS THAT ACT AS PROCESSORS OF PII (MEXICAN CODE OF PRACTICE) It is a Mexican code of practice that is directly correspondent to the normative requirements of ISO/IEC 27018 for personal data protection (DP) of Public Cloud services providers.
This Mexican regulation was made for the IT Service Management System (SGS). It is in line with the international regulation ISO/IEC 20000-1. This certification regulates the management of services.
It is a Mexican regulation made for the Information Security Management System that coincides with the international regulation ISO/IEC 27001. This certification regulates information security.
It is a quality management Mexican regulation that is in line with the international regulation ISO/IRC 9001. This certification regulates quality management.
BINDING SELF-REGULATION SCHEME FOR PERSONAL DATA PROTECTION
It is a personal data protection management system recognized by INAI(Mexican National Institute of Transparency, Information Access, and Personal Data Protection) whose mechanism establishes a framework for personal data handling and processing. This system is in line with the LFPDPPP (Mexican Federal Law of Personal Data Protection) held by Private Parties.
CERT is a certification by Carnegie Mellon University through the Engineering Institute software. It recognizes our ability to respond to a cybersecurity incident with solid processes, people and programs. This certification equates us with the most prestigious world-class military and private cybersecurity organizations.
WE ARE A SOCIALLY RESPONSIBLE COMPANY
The Mexican Center for Philanthropy (Cemefi) recognized KIO Networks as a Socially Responsible Company for the eighth consecutive year. We achieve this goal by meeting the 4 objectives of business development: Life´s quality in the company. Business ethics. Relationship with community. Caring and preservation of the environment. Therefore, our company maintains high-quality standards in all its processes and activities.
DATA CENTER DYNAMICS
KIO Networks won first place in the DCD Latin America Awards, in the "Excellence in the Operation of Data Centers" category which was delivered in Sao Paulo, Brazil. These are the most important awards in the Data Centers industry. Winning in this category makes us feel proud. This achievement is a result of the commitment we have with our clients in order to provide them with the best solutions which allow them to continue operating, growing, evolving and innovating.
BEST MEXICAN COMPANIES RECOGNITION
MásNegocio (KIO Application Management) was recognized with the Platinum Level of the Best Mexican Companies recognition for the ninth consecutive year, which is granted to Mexican companies for their high performance in business management. This platform also exposes, recognizes and promotes the best business practices with the support of international and national financial, business consulting and educational institutions.
SAP CERTIFIED IN SAP HANA OPERATIONS SERVICES
We obtained this certificación due to our capacity to offer operation services for solutions based on the SAP HANA platform which allows us to collect, store and process large volumes of operational and transactional data.
SAP CERTIFIED IN INFRASTRUC- TURE OPERATIONS SERVICES
This certification was obtained due to the ability to offer high-quality infrastructure operations services for SAP customers.
ISO 37001: 2016
We are the first company certified in ISO 37001: 2016 in Mexico by the International Anti-Bribery Standard. This is the first certification that integrates all our Business Units. This certification confirms that KIO Networks works in line with international and local laws in order to fight against corruption.
SOC-1 TYPE 2 UNDER THE SSAE 18 STANDARD
We received the SSAE 18 certification that confirms the highest standards of our SOC by granting it the Type 2 classification. The SSAE 18 reports certify the guarantees on the financial information security controls established in the 18th Statement on Standards for Attestation (SSAE 18). This statement regulates the internal controls that service organizations must follow in order to take care of the activities that may affect their customers' financial status.
SOC-2 TYPE 2 SSAE 18
It is a SOC 2 Type 2 Certification by the American Institute of Certified Public Accountants (AICPA). This certification acknowledges that our organization adequately regulates the data it generates and to which it has access. These acknowledgments support our value and high-quality standards, they also increase our business opportunity, as we guarantee our services and ensure the information of our clients in line with strict international auditing standards.
Tier Certification of Constructed Facility ensures that our facility has been built as it was designed by ensuring we are able to meet the established availability requirements.
This certification is based on a set of strict criteria that includes electrical, structural, mechanical and site elements. In addition, we ratify the functionality and capacity in the engineering and architecture specifications of our Data Centers installation design.