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KIO Managed Services

WE MANAGED IT SERVICES THROUGH OUR CERTIFIED EXPERTS.

We provide safe environments based on processes, technology, and infrastructure to ensure the continuity of your business.

We have extensive experience in high complexity IT services.

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SERVICE DESK SOLUTIONS

Our experts are highly qualified to be part of our client’s operation and technical support. Our experts are an extension of your company in order to provide attention, support and monitoring services, or processes related to your IT operation.

KIO Managed Services MESA DE SERVICIO DEDICADA

Dedicated Service Desk

We attend to your requirements by following the processes of registration, attention, alerting, escalation, closing of events, requests and incidents according to the requirements needed by your company.

KIO Managed Services SERVICIOS ADMINISTRADOS DE MONITOREO

Managed monitoring services

We provide the IT infrastructure monitoring service your business needs. Let our experts help you review the status of your platforms, report events, analyze performance, and suggest changes to anticipate possible incidents.

BUSINESS SOLUTIONS ADMINISTRATION SERVICES

We are specialists in developing IT strategies for different industries and integrating SAP solutions from private, hybrid and public Clouds.

KIO Managed services SERVICIOS DE EVALUACIÓN PARA SAP / HANA

Evaluation services for SAP / HANA

We evaluate and understand the critical processes of our clients through our best practices by identifying the stage of the transformation process and prioritizing the operational continuity of the business.

Our services provide added value, innovation, and profitability for your IT and E2E business processes for SAP and HANA.

Migration services to SAP / HANA

We help our clients to generate SAP / HANA Cloud migration strategies with the best business practices and the lowest risk, supported by our certified experts.

We have alliances with the most recognized and important manufacturers and consultants in the world. These alliances allow us to provide the best service to our clients by ensuring a transparent transition for your business.

KIO Managed services SERVICIOS DE MIGRACIÓN HACIA SAP / HANA
KIO Managed services SERVICIOS DE CONTINUIDAD OPERATIVA  DE SAP / HANA

SAP / HANA operational continuity services

We offer specialized and certified services for SAP / HANA and SAP NetWeaver Operating Platform Administration systems. We give continuity operational services guaranteeing optimal and correct functionality.

 

Our Basis specialists are responsible for the integrity of any SAP / HANA system. They install, maintain and update all systems, including tasks such as information backups of all models implemented for your business processes.

 

We are the main SAP Partner in Mexico and Latin America for managed services in the Cloud model. We operate different SAP / HANA solutions in our Data Centers.

ADMINISTRATION DATA SERVICES

Our data management services allow us to store, protect, process and guarantee the availability of our client’s data in order to reduce costs and risks that are associated with data loss.

KIO Managed services SERVICIO DE ADMINISTRACIÓN DE ALMACENAMIENTO

Storage management service

We have experience in managing high volumes of storage through certified experts in the main brands of the market. We help our clients by ensuring the accessibility and consistency of their information.

KIO Managed services SERVICIO DE ADMINISTRACIÓN DE RESPALDOS

Backup management service

Our extensive experience in data protection for the public and private sectors provides our clients and their businesses with a safe environment to take care of what matters most to them: their information.

DATABASE ADMINISTRATION SERVICE

We maintain a high performance of the databases through proactive and automated management to keep the availability and accessibility to the customer’s information.

 

To cover every need in the industry, we have the most robust staff of engineers and our head database managers have the highest certifications in the field.

COMPUTER ADMINISTRATION SERVICES

Thanks to the management of operating systems we offer, companies of any size or sector can be benefited from cost reduction in order to have better use of computing services.

KIO Managed services ADMINISTRACIÓN DE SISTEMAS OPERATIVOS

Operating systems administration

We have certified specialists and administration experience of mission-critical operating systems, whether in physical or virtual environments, on Intel and Power platforms, no matter the location of your business. We are ruled by processes and standards that guarantee high availability, updating and security for our customers’ computer systems.

NETWORK ADMINISTRATION SERVICES

We offer network infrastructure management services for any sort of business. Any activity related to the management and administration of data networks is our responsibility.

KIO Managed services SERVICIOS ADMINISTRADOS DE RED

Managed network services

We have the best practices and certified specialists in order to provide the managed service of network equipment (routers, switches, and load balancers). Thus, our clients can reduce their operating costs without worrying about training their staff or developing an operational practice. This way, they reduce risks and forget about network problems and get total focus on their business. You can choose between our service schemes by our device or our specialized staff.

KIO Managed services ADMINISTRACIÓN DE SERVICIOS DE INTERCONEXIÓN

Interconnection services administration

We support the integration of different infrastructures and providers in the same network, whether they are internet links, data links or connections to the public and private Cloud. We are the only contact for the management of incidents with other providers´ services. We offer support in the selection of the best supplier for your business needs.

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CHOOSE OUR SERVICES

Our team of specialists accompanies you, advises and protects you 24 hours a day, 365 days a year to ensure that your business operation never stops.

Are you ready to grow your business?

CONTACT US

We want to know more about the technology needs of your business.