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KIO Managed Services

WE MANAGE IT SERVICES THROUGH OUR CERTIFIED EXPERTS

We provide safe environments based on processes, technology, and infrastructure to ensure the continuity of your business.

We have extensive experience in highly complex IT services.

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SERVICE DESK SOLUTIONS

Our experts are highly qualified to assist you with your operations and provide you with technical support. In serving you, they will act as an extension of your company and provide you with attention, support and monitoring services, as well as assistance with processes related to your IT operations.

KIO Managed Services MESA DE SERVICIO DEDICADA

Dedicated Service Desk

We deliver a tailored response to your needs by following our processes for registration, attention, alert, escalation, closing of events, requests and incidents based on your company’s specific needs.

KIO Managed Services SERVICIOS ADMINISTRADOS DE MONITOREO

Managed monitoring services

We provide the IT infrastructure monitoring service your business needs. Let our experts help you assess the status of your platforms, report events, analyze performance, and make recommendations to help you anticipate potential incidents.

BUSINESS SOLUTION MANAGEMENT SERVICES

We specialize in developing IT strategies for different industries and integrating SAP solutions for private, hybrid and public Clouds.

KIO Managed services SERVICIOS DE EVALUACIÓN PARA SAP / HANA

SAP / HANA evaluation services

We use best practices to evaluate and understand our clients’ critical processes, identifying  the current status of the transformation process in the company and prioritizing the continuity of your operations as the transformation is underway.

Our services provide added value, innovation, and profitability to your IT and E2E business processes for SAP and HANA.

SAP / HANA migration services

We help our clients develop SAP / HANA Cloud migration strategies using best practices that have a low level of risk, all with the support of our certified experts.

We have alliances with the world’s most well-known and important manufacturers. These alliances allow us to provide the best service to our clients, ensuring a transparent transition for your business.

KIO Managed services SERVICIOS DE MIGRACIÓN HACIA SAP / HANA
KIO Managed services SERVICIOS DE CONTINUIDAD OPERATIVA  DE SAP / HANA

SAP / HANA operational continuity services

We offer specialized and certified services for SAP / HANA and SAP NetWeaver Administrator systems. We provide operational continuity, ensuring your services always function at the optimal level.

Our Basis specialists are responsible for the integrity of any SAP / HANA system and they install, maintain and update all the systems, including tasks such as information backups for all of the models implemented for your business processes.

We are the main SAP Partner in Mexico and Latin America for Managed Services in the Cloud model and we operate a variety of SAP / HANA solutions at our Data Centers.

DATA MANAGEMENT SERVICES

Our data management services allow us to store, protect, process and guarantee the availability of our clients’ data in order to reduce the costs and risks associated with data loss.

KIO Managed services SERVICIO DE ADMINISTRACIÓN DE ALMACENAMIENTO

Storage management service

We are experienced in managing high volumes of storage and the experts who serve our clients are certified by the main brands in the market. We help our clients by ensuring the accessibility and consistency of their information.

KIO Managed services SERVICIO DE ADMINISTRACIÓN DE RESPALDOS

Backup management service

Our extensive experience in data protection in both the public and private sectors provides our clients and their businesses with a safe environment to protect what matters most to them: their information.

DATABASE MANAGEMENT SERVICE

We use proactive and automated management to maintain a high level of database performance and ensure the availability and accessibility of our clients’ information.

Our sizeable team of experienced engineers has all of the most important top database management certifications and can respond to all of your industry needs.

COMPUTER MANAGEMENT SERVICES

Our operating system management services allow companies of any size and from any sector to reduce their costs and make better use of their computer resources.

KIO Managed services ADMINISTRACIÓN DE SISTEMAS OPERATIVOS

Operating system management

We have certified specialists and experience managing mission-critical operating systems in both physical and virtual environments, on Intel and Power platforms, and regardless of the location of your business. We faithfully follow processes and standards that guarantee high availability, updating and security for our customers’ computer systems.

NETWORK MANAGEMENT SERVICES

We offer network infrastructure management services for all kinds of businesses and we can take over responsibility for any activity related to the management and administration of your data networks.

KIO Managed services SERVICIOS ADMINISTRADOS DE RED

Managed network services

We have the best practices and certified specialists needed to deliver Managed Services for network equipment (routers, switches, and load balancers), allowing our clients to reduce their operating costs without worrying about training their staff or developing operating practices. This means you can reduce the risks your company is exposed to, forget about network problems and instead focus entirely on your business. Our managed network services can be delivered on a device basis or by dedicated personnel.

KIO Managed services ADMINISTRACIÓN DE SERVICIOS DE INTERCONEXIÓN

Interconnection services management

We support our clients in the integration of different infrastructures and providers on the same network, whether through internet links, data links or connections to the public and private Cloud. We serve as the single point of contact for managing incidents with services enabled by other providers and assist you in selecting the best supplier for your business needs.

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OUR SERVICES ARE RIGHT FOR YOU

Our team of specialists will walk alongside you, advise you and protect you 24 hours a day, 365 days a year to ensure that your business operations never stop.

Are you ready to grow your business?

CONTACT US

We want to know more about the technology needs of your business.