We provide Mission Critical Information Technology Infrastructure services and operate 40 cutting edge Data Centers, with the highest security, availability and density in the region to administer and monitor public, private and hybrid Cloud services, cybersecurity, business applications, automation and artificial intelligence, with offices in Mexico, Panama, Guatemala, the Dominican Republic and Spain.
Discover more about KIO
Technology is always evolving, and we are as well. In KIO, we seek to constantly create better services and we do this while underscoring our values:
Customer Service
Customer Service
Our actions are focused on making sure our clients are happy.
Agility
Agility
We satisfy the needs of our clients, collaborators and investors by focusing on urgency and flexibility.
Commitment
Commitment
We collaborate responsibly to achieve our shared objectives.
Thinking Big and Acting Big
Thinking Big and Acting Big
We act without complications or limitations, achieving what others say is impossible.
Inclusion
Inclusion
We promote inclusion and diversity, and we stand out for celebrating different points of view.
Self-learning
Self-learning
We sustain a discipline for self-learning, which means we always stay relevant.
Curiosity
Curiosity
We experiment in order to learn and we challenge ourselves to constantly improve and innovate.
These are some of the awards and certifications that we have obtained due to our culture of innovation and commitment to our collaborators.
Certification regarding the quality of life at the company, ethics and environmental conservation.
Through these standards, we validate the implementation of an environmental management system that complies with the requirements for ensuring our commitment to the planet.
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International recognition from the U.S. Green Building Council which indicates:
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Certification of energy efficiency which guarantees the implementation of best practices for energy efficiency in Data Centers.
We support our community through our volunteering program which seeks to increase opportunities and inclusion, thus working towards a digital world with consciousness of sustainability, innovation, and above all else, empathy and solidarity.
Get to know the people who inspire and guide our achievements.
Chairman Board of Directors
Sergio is our Chairman of the Board of Directors and founder of KIO Group. He currently serves as an independent board member for various companies in Mexico. Until 2021, he served as the Chairman of the Board of Endeavor México (international organization that fosters high-impact entrepreneurs), leading an important growth process over a period of 5 years.
Prior to that, he founded and directed NCubo Holdings, a risk capital fund specialized in technology investments in Mexico. He continues to participate in this company today.
In the 90’s, he worked in the infrastructure sector, specifically in the Railway Sector and the extension of fiber optics in Mexico, Chile and Argentina.
Sergio has a Bachelor’s Degree in Industrial Engineering from Universidad Iberoamericana in Mexico City, and a Master’s Degree in Finance from Universidad de las Américas, as well as postgraduate studies at Harvard, Stanford, Wharton and Singularity University.
CEO
Jorge has been our CEO since January 2022. He joined KIO in 2010 as Administrative and Finance Director. Later, he became Co-CEO until 2021.
Previously, he was the Finance Director at Softtek, Director of Financial Advisory Services for Deloitte and he has held different positions in finance, strategic planning and advisory areas for over 28 years.
Jorge has a Bachelor’s Degree in Business Administration from ITESM and a MBA with a specialization in Finance from Wharton School of the University of Pennsylvania. He completed his postgraduate studies in Administration at Harvard University.
HR, Strategic Planning & Corporate Communication
In addition to her primary role as Human Resources, Strategic Planning & Corporate Communication Érika also heads the KIO Foundation, Corporate Volunteering and the organization’s Diversity and Inclusion initiatives.
Since the beginning of 2021, she has represented KIO with the CANIETI.
From 2007 to 2017, she headed the Marketing area of KIO. She was also responsible for the internal services department and physical security for the company’s facilities around the world. From 2002 to 2010, she served as the head of Human Resources. In 2002, she participated in the NCubo Holdings transaction. In 1996, she worked in the infrastructure sector, specifically in the Railway Sector and the extension of fiber optics in Mexico, Chile and Argentina.
She has studies in creative leadership and innovation facilitation certified by the International Studies Center of the State of Buffalo and the State University of New York.
Customer Experience
Netzahualcóyotl joined KIO Networks in 2007 and has held various corporate functions within the group, heading up the operations, commercial strategy and innovation areas.
He has over 30 years of experience in the areas of information technology, project management, purchasing, operations and customer service at leading companies across different industries, including retail, automobile manufacturing and systems management outsourcing services.
He has a Bachelor’s in IT from ITESM and postgraduate studies in Strategic Management from Universidad Anáhuac, Business Management from the IPADE and Innovation from the University of Stanford, and Behavioral Economics from Harvard University.
CFO
Prior to joining KIO in 2013, David worked at Bank of America Merrill Lynch as the director of investment banking and held various positions at UBS.
David has a Bachelor’s in Science from ITESM and a master’s in Business Administration with a specialization in Finance from the University of Chicago Booth School of Business.
CMO
Ricardo is responsible for the development and management of the marketing strategies for the organization’s business units. He works to position the KIO brand and to direct customer preference through all channels, including consumer experiences, digital marketing actions, advertising and sponsorships.
With a career spanning over 15 years, Ricardo has contributed his talents as the Marketing Director for Dish Media and the Creative Director at MVS TV. He has headed up the creative areas for production companies and mass media, developing successful advertising campaigns for very important brands, as well as content for talent of international stature.
Ricardo’s greatest strengths are his creativity, drive and leadership. He loves challenges, particularly those that expand the scope and positioning of brands. He is a Spider-Man fan and loves chewing gum.
He studied Marketing and Advertising and has a Master’s in Senior Management and Strategic Intelligence from IEU.
CA&C Risks and Internal Control
Since 2018, Marco Antonio has contributed his solid knowledge on strategic planning, documentation and process automation, project management and budget management, standardization and integration of processes, policies and procedures for consolidation of the corporate governance at KIO.
He has over 20 years of experience in the information technology industry, with involvement in the direction of certification strategies, resource optimization and business management systems. He served at Altec México of Grupo Financiero Santander as the General Manager.
Marco has a Bachelor’s degree in Administrative IT, he participated in the management training program at the IPADE and has certifications in ITIL, ISO 2000, ISO 27001, ISO 22301, ISO 14001, ISO 9000, PMO, implementation and interpretation of standards. He is currently studying his Master’s in Comprehensive Business Administration at Universidad Iberoamericana.
Legal
Jaime is the Corporate Legal Director for KIO and has held this position since March 2014. Prior to joining the KIO Networks team, Jaime worked for over 10 years as the Assistant Legal Director for GE Capital Americas – México, a company dedicated to providing commercial financing.
He was the Legal Director of Prudential México, a financial group in the insurance and securities transactions sector, and the Assistant Legal Director at Banco Nacional de México, S.A. (formerly, Citibank México, S.A.) in the areas of private banking, business banking, treasury, investment companies and government banking. He worked at the firm Ritch, Müeller, Heather y Nicolau, S.C. (formerly Ritch, Heather y Müeller, S.C.), attending to M&A, securities placements and commercial financing, among others. Jamie began his career at Public Notary 129 of the Federal District, headed up by Ignacio Soto Borja y Anda. Jaime has over 20 years of experience in the corporate, financial, banking and stock market sectors, and more than 7 years in the technology financing sector.
Jaime has a Bachelor’s in Law from Universidad Nacional Autónoma de México (UNAM), and completed his Master’s in Law at the University of Pittsburgh, as well as a Master’s in Business Administration at Instituto Panamericano de Alta Dirección de Empresa (IPADE). Jaime has completed various certificate programs and postgraduate courses at the Free University of Brussels, Universidad Iberoamericana and Harvard University, as well as studies in financial accounting and finance.
Jaime is married and has 4 children. His hobbies include collecting popular Mexican art, particularly wooden carvings from Oaxaca, as well as collecting antique coins and coins from around the world. He also enjoys cooking, visiting museums and travelling within and outside of Mexico.
KIO Data Centers
Santiago joined the company in 2005 and has experience in sales, channels, marketing, operations and finance. Santiago’s main achievements include the creation of a cross-selling strategy between the KIO business units, closing of strategic alliances and the expansion, design, construction and startup of operations of Data Centers in Mexico, LATAM and Spain.
He has a Bachelor’s Degree in Business Administration from Universidad Iberoamericana, and an MBA from Instituto Panamericano de Alta Dirección de Empresas (IPADE). He holds the following certifications: Certified Data Centre Design Professional, Certified Data Centre Management Professional and Data Center Design Awareness.
KIO IT Services
Octavio is founded MásNegocio, a company that merged with KIO as KIO Application Management. He also heads the Advanced Analytics business unit, which is focused on AI and Data Analytics services. He is also responsible for business development in KIO .
Octavio participates in the Risk Capital Industry, supporting investments and entrepreneurs, including participating as a member of the Angel Ventures México Investment Fund Committee and on the Endeavor selection panels. He also serves as a mentor.
In 2015, he was recognized in Líderes Mexicanos “Nuevos Emprendedores” (Mexican Leaders “New Entrepeneurs”) and in 2012, he obtained the “Entrepreneur of The Year Mexico 2012” award granted by Ernst & Young. In 2006, he was recognized as one of 30 promising figures by the Expansión magazine.
He has a Bachelor’s in Economy from Lawrence University (Magna Cum Laude) and a Master’s in Public Policy from the John F. Kennedy government school of Harvard University.
KIO Spain
Javier heads up the TIER IV Data Center operated by KIO Spain, in Murcia. His professional career builds off his abiding interest in information services and technology, complemented by business administration studies.
He began his career in the IT world at Dimoni Software, a company dedicated to the development of business management software, where he grew to the position of Commercial Director. Then, in 1994, he moved to form part of the IT team of El Corte Inglés, where he eventually was promoted to Regional Director of Levante, a position he held until February 2014, when he joined our company as the General Director of KIO Spain.
Government Sales
Luis joined KIO in 2009 to head up the business unit engaged in developing technology solutions for highly complex projects in the health, physical security and logistics sectors.
He has over 20 years of experience in commercial areas and has developed his professional career in the IT sector, designing various sales strategies for the government sector. He currently chairs Mexico-Panama Bilateral Committee of the Mexican Board of Foreign Commerce, Investment and Technology.
Luis has a Bachelor’s in Law from Escuela Libre de Derecho, as well as different studies at Universidad Panamericana, IPADE, Stanford University, the University of Columbia and Singularity University.
Operating Director KIO IT Services
Since 2017, Bernardo has served as Chief Alchemist Officer for KIO, where he was responsible for promoting and strengthening innovation and Research and Development activities, both within and outside the company. He has also been responsible for Human Resources and currently is heading KIO´s Managed Services.
He has over 30 years of experience in positions related to technology and innovation. He has had the opportunity to work at Grupo Bimbo and Televisa, and also as an advisor for various companies in Latin America. He is passionate about new technologies and encouraging new ideas and disruptive business models.
Bernardo has a Bachelor’s in Administrative Computing Systems from Universidad del Valle de México, and a Master’s in Business Administration from Universidad Iberoamericana, as well as a certificate program diploma in Information Technologies from ITESM.
