SERVICE DESK

Always by your side

Our experts are an extension of your company: more than just technical support, they are the key to making sure your operations never stop.

Dedicated Service Desk

The best service

Centralized technical support based on best practices, through certified specialists who understand your business.

Reduce-1

Reduces operating costs

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Available 24x7x365

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ITIL Standards

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Various contact channels

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Service in English or Spanish

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Different levels of support

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SLA-based commitment

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Proactivity and continuous improvement

Global Service Desk

Avoid future incidents

Client services, technical support and monitoring offered by the specialized service desks located on each of our technological campuses.

Reduces operating costs

Available 24/7

International Standards

Omnichannel service

Support in English or Spanish

Different levels of support

SLA-based commitment

Proactivity and continuous improvement

Monitoring

Healthy operations

Anticipate failures that may affect your daily operations, constantly reviewing the status of your platforms and events.

View your entire infrastructure

Detect unforeseen events in a timely manner

Advice from certified specialists

Manage incidents, changes, and problems

Identify problems in your operations

Improved security and performance of systems