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Maxcom

The integral operator of ICT services, specialized in the corporate, carrier, and government sectors, with world-class certifications that guarantee the quality and reliability of our services.

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Website

https://www.maxcom.com.mx/

Ecosystem

Network Ecosystem

Location

  • Tultitlan (MEX|5)
  • Queretaro (QRO|1)

The integral operator of ICT services focused on clients in the business, carrier and government sectors, with world-class certifications which guarantee quality and reliability in our services.

Services and solutions

Phone Service

Voice service by volume that allows calls to fixed and mobile lines with national and international coverage

Dedicated Internet

Service which provides access to the best connection to the global internet cloud through exclusive broadband, which is not shared with any other client.

L2L

This service is provided through a point-to-point circuit to create private networks by interconnecting the customer's address to transmit all kinds of information (voice, data, and/or video).

MPLS

Service that allows the integration of voice, data, and video in one single platform guaranteeing performance and availability.

SIP Trunk

Service that allows the integration of voice, data, and video in one single platform guaranteeing performance and availability.

Ethernet Carrier

Service that allows access to the internet and communication between local area networks (LAN) of the organizations.

Configuration of VPN Services

Service that allows the user a secure remote connection to the company's network through a VPN.

Mobile Web (MiFi)

A specialized solution for internet connection for devices with constant movement, hard access, or when there is no infrastructure for cable connection.

SMS

Short message service (SMS) quickly and efficiently, from anywhere with internet access, through a communication platform with which it will execute bulk SMS text messaging without infrastructure investment.

Max Communicator

Unified communication solutions that allow the integration of voice applications, video, and mobile devices as services.

Maxcom Meet

A video collaboration tool that efficiently connects people and allows them to have work meetings from a distance.

Maxcom UC & Cloud PBX

Virtual switchboard solution (Cloud) that enables to have audio conferences, read voice messages, record calls, virtual extension, etc.

Maxcom Cloud & Call Contact Center

Call Contact Center Cloud solutions. Allows the communication between clients and agents from anywhere by setting up a call center on demand.

Maxcom Chat Bot

Virtual assistant with real-time interaction with customers that help with the automation of customer service, sales, and support processes.

Maxcom Analytics

Monitoring and collecting of productivity parameters of essential activities of contributors in a work team.

Maxcom Suite

Office 365 License, access to Teams, OneDrive, SharePoint, Yammer, and Stream. Allows mobility and vitality to the organizations using collaborative work tools.

Maxcom Omni-channel

Communication solution utilized to improve customer experience, allowing the direct interaction between the company and client through multiple digital channels at the same time.

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