SUCCESS CASE
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Reliable, efficient and secure technology.
“A fluid and efficient implementation, done collaboratively. With great capacity for adaptation when we needed precise adjustments at that time.”
Guillermo Orive, IT Director at Ontex México
Ontex needed to streamline the ERP that managed the finances and operation of its manufacturing plant, eliminating the intermittencies and slowness that meant its collaborators could not stay connected, creating delays and rework in their daily tasks.
The leading hygiene products producer also faced obstacles in its management of expenses, which was housed in its ERP. And as if that were not enough, it did not contain the guidelines required to obtain Mexican digital tax receipts via Internet (CFDI, Comprobantes Fiscales Digitales por Internet).
Although users reported their expenses in the company's application, they used to run an additional process that made them waste time, causing the verifications to be generated late. Furthermore, since it was not an intuitive platform, additional effort was invested to provide support to users.
Ontex decided to incorporate our expense and per diem management system into the Cloud, which allows you to operate in real time from any internet-connected device: E-xpenses Cloud.
With this tool, we were able to adapt the company's expense processes to reduce the time for bank deposits to be made, obtain the guidelines for compliance with SAT regulations and reduce the costs associated with Ontex's IT department by avoiding investment for servers and infrastructure.
After the implementation of E-xpenses Cloud and other solutions such as Prophecy, Ontex's ERP has achieved a Service Level Agreement (SLA) of 100% availability, in addition to reducing 90% of event noise in the alerts during monitoring.
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